Please Note: We do not knowingly collect or solicit personal information from anyone under a certain age depending on different countries. If you are under such a certain age, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under such a certain age, we will respond as described by law, including deleting your personal information as quickly as possible. If you believe that a child under such a certain age may have provided us personal information, please contact us at [email protected]
Information you Provide to Us
We receive and store any information you knowingly provide to us. For example, through the product purchase, product registration process and/or through your account settings, we may collect information such as your name, email address, device name or number, using scene, Wifi information, shipping address, billing address, phone number, payment method, setup environment images, Linkind app names, Linkind app configuration details.
Information input during setup: When you install Linkind Hubs or Devices, you’ll be asked for certain basic personal information like your email address, password. This information is used for communications from Linkind.
Payment Information input during product purchase: When you purchase Linkind product from Linkind website, you’ll be asked for certain payment information. This information is used for payment charges. If you purchase Linkind products from 3rd-party, like Amazon.com, your payment info will not be collected by Linkind.
Technical information from the device: In order to improve your experience over time and help troubleshoot any problem you may encounter with Linkind product, we record your Linkind device model, serial number, MAC address, software version, firmware version and technical information such as Wi-Fi signal strength, Wi-Fi name, etc. In order to enable cloud-based control and enable your devices to work with 3rd party platforms (such as Amazon Alexa or Google Home), we record your device’s on/off setting, scheduling, and wakeup time setup. If you use 3rd-party hubs, like SmartThings hub or Amazon Echo Plus, your information will not be connected by Linkind.
If you have provided us with a means of contacting you, we may use such means to communicate with you. For example, we may send you updates about our services, informational updates, surveys or promotional offers, or communicate with you about your use of the Services. Also, we may receive a confirmation when you open a message from us. This confirmation helps us make our communications with you more interesting and improve our services.
Below is specific information concerning Linkind Smart Cameras.
What information does Linkind Smart Cameras collect?
Linkind Smart Cameras collects:
- Information input during setup
- Video and audio signals and data
- Technical information from the device
- Shared content
Information input during setup: When you install Linkind Smart Cameras, you’ll be asked for certain basic personal information like your email address. This information is used to personalize your experience – for example, to tell you which device is triggering a notification.
Environmental data from the camera’s sensors: We collect data from several sensors built into Linkind Smart Cameras. These sensors collect data such as ambient light. By recording this information, Linkind Smart Cameras can know, for instance, whether it’s dark and it should turn on night vision.
Video and audio signals and data: When you enable the recording or streaming features of your Linkind Smart Cameras, we may record and process the video and/or audio recordings from the device, subject to your configuration and settings. This may include capturing and emailing to you portions of this data as part of a notification or analyzing the data to identify motion or other events. We may process information from your Linkind Smart Cameras so that we can send you alerts when something happens. In addition, if you have the recording features enabled, we will capture, process and retain video and audio data recordings from your device for the duration of your recording subscription period (for example, 7 or 30 days) and you will be able to access those recordings using the Services during that time.
Technical information from the device: In order to improve your experience over time and help troubleshoot any problem you may encounter with Linkind Smart Cameras we record your Linkind Smart Cameras model and serial number, software version, and technical information such as Wi-Fi signal strength.
Saved and Shared Content: You may save and may choose to share certain content like video clips, live video streams, images, captions, and comments for other people to access using the Services. We will collect and store information that will allow us to save or share your content as directed by you through the Services.
Data protection and privacy laws in your country may impose certain responsibilities on you and your use of Linkind Smart Cameras. You (not Linkind) are responsible for ensuring that you comply with any applicable laws when you use Linkind Smart Cameras. For example, you may need to display a notice that alerts visitors to your home that you are using Linkind Smart Cameras. Note in particular that recording and sharing clips that involve other people may affect their privacy and data protection rights.
We use the personal information in connection with our Sites, Products and Services to provide the basic functionality of our Services, to personalize and improve our Services, to allow you to set up a user account and profile, to allow you to post ratings and reviews of various Products and Services, to contact you and allow other users to contact you, to fulfill your requests for certain Products and Services, and to analyze how you use the Services.
We use this information to provide, develop and improve the Sites, Products and Services, including information to make assessments and recommendations about product safety. We may use your contact details to send you this information or to ask you to participate in surveys about your Linkind use.
We may also use this information in an aggregated, non-identified form for research purposes and to help us make sales, marketing, and business decisions. For example, we use aggregated user information about the number of active Linkind Smart Camera users in a particular state to help us decide what platform companies might be good partners, and aggregated alarm data to study emergency alarm rates across our customers.
We may use service providers to perform some of these functions. Those service providers are restricted from sharing your information for any other purpose.
What’s the potential third party disclosure of personal information?
Linkind may share information with third parties who provide services for Linkind customers. For example, In order to enable cloud-based control and enable your devices to work with 3rd party platforms (such as Amazon Alexa or Google Home), Linkind may share certain account information with those business partners, such as your account ID. In addition, we may share certain data our products collect, such as your device’s on/off setting, scheduling and wakeup time setup, motion or events outside your door, then port this info to the 3rd-party platform with your permission if you choose to activate such a connection. You may revoke a connection to a third-party service at any time, or, depending on the particular third-party service, accessing your settings under your account with that service. The privacy statements of our business partners apply to any information practices of those partners and to the information shared with them.
Linkind will share information if we think Linkind have to or in order to comply with the law. For example, Linkind will share information to respond to a court order or subpoena. Linkind may also share it if a government agency or investigatory body requests it. Linkind might also share information when we are investigating potential fraud.
Linkind may share information with our affiliates and subsidiaries in order to provide or improve products and services for you. Linkind may share information with any successor to all or part of our business. For example, if all or part of our business was sold Linkind may give our customer list as part of that transaction.
Under no circumstance do we share personal information for any commercial or marketing purpose unrelated to the delivery of Linkind Products and services without asking you first. We do not rent or sell our customer lists.
- Help remember and process the items in the shopping cart.
- Keep track of advertisements.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since the browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, Some of the features that make your site experience more efficient may not function properly. It won’t affect the user’s experience that makes your site experience more efficient and may not function properly.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).
We take reasonable steps to ensure that your personal data is accurate, complete, and up to date. You have the right to access, correct, or delete the personal data that we collect. You are also entitled to restrict or object, at any time, to the further processing of your personal data. You have the right to receive your personal data in a structured and standard format.
You may Contact Us to exercise your rights. We will respond to your request in a reasonable time frame, and in any event in less than 30 days.