Your order will delivery from the local warehouse if we have the warehouse in your shipping country, like the US, UK, DE. Otherwise, we will ship from China. The shipping cost is free for the US, UK, and DE. (Please note that we do not currently ship to Alaska or Hawaii.)
For some special products like Pour-over coffee maker and solar light, we also can ship to Japan, UAE, France, Italy, Spain, Canada, Mexico, Australia, New Zealand, and Brazil, and the shipping cost is also free.
You can find the shipping details on the product page before place the order.
We will make every effort to deliver all your items together and at the same time, however, in some cases, your order may arrive in separate consignments.
If you are located outside of our shipping country list and would like to place an order, please submit your inquiry or email us at [email protected], we will reply to you soon.
In most cases, we will process your order by the next business day, and shipping time will depend on where you live.
Delivery is Monday to Friday, excluding public holidays.
If from warehouse, the shipping time would be 3-5 working days.
If from China, the shipping time would be 10-15 working days.
Yes. When your order leaves our warehouse, we will send you a notification email containing a tracking number for your order.